1. Introduction

Welcome to Shatrix Technologies Pvt Ltd. We value your privacy and are committed to protecting your personal data. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website and use our services.

2. Personal Information We Collect

2.1. Information you provide to us

We collect personal information that you voluntarily provide to us when you register on the website, express interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us.

• Contact details, such as name, email address, phone number, and mailing address.

• Profile data, such as username, password, and other details you provide as part of your profile.

• Payment information, such as credit card details and billing information.

• Other information that you voluntarily provide, such as feedback, survey responses, and other communications.

2.2. Automatic data collection

When you visit our website, we may automatically collect certain information about your device, browsing actions, and patterns. This information is collected through cookies, web beacons, and other tracking technologies.

The information we collect automatically includes your IP address, browser type, operating system, referring URLs, pages you view, and the dates/times of your visits.

2.3. User comments and content

When you post comments, reviews, or other content on our website, we collect the information you provide, including your username and the content of your post.

• Your comments and content may be visible to other users and the public, so please exercise caution when disclosing personal information.

• We may use your comments and content to improve our services and for other purposes described in this policy.

2.4. Information from other sources

We may also obtain information about you from other sources, such as public databases, social media platforms, and third-party data providers. This information helps us to improve our services and provide you with a better experience.

3. Types of Information

The types of personal information we collect include, but are not limited to, the following:

• Contact details, such as name, email address, phone number, and mailing address.

• Profile data, such as username, password, and other details you provide as part of your profile.

• Payment information, such as credit card details and billing information.

• Browsing information, such as IP address, browser type, operating system, referring URLs, pages you view, and the dates/times of your visits.

• Content you post, such as comments, reviews, and other content.

4. How We Use Personal Information

We use the personal information we collect for various purposes, including:

• To provide, operate, and maintain our website and services.

• To improve, personalize, and expand our website and services.

• To understand and analyze how you use our website and services.

• To develop new products, services, features, and functionality.

• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.

4.1. In mails and contact forms

When you send us emails or fill out contact forms, we use your information to respond to your inquiries, provide the services you request, and improve our services.

5. Price and Taxes

• All prices listed on our website are inclusive of taxes unless stated otherwise.

• Any additional charges or fees will be clearly disclosed to you at the time of purchase.

If you have any questions about our pricing or taxes, please contact us for more information.

6. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

If you believe that we might have any information from or about a child under 13, please contact us immediately.

7. Data Shared with Third Parties

We may share your personal information with third parties for the purposes described in this privacy policy. These third parties include:

• Service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

• Affiliates, business partners, and other third parties with whom we have business relationships.

• Law enforcement, government agencies, or other third parties in response to a legal request or if we believe disclosure is necessary to comply with the law, protect our rights, or protect the safety of you or others.

We require all third parties with whom we share your personal information to protect the confidentiality and security of your information and to use it only for the purposes for which we disclose it to them.

8. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your information.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you.

• The right to request that we correct or update your personal information.

• The right to request that we delete your personal information.

• The right to object to or restrict the processing of your personal information.

• The right to data portability, which allows you to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes to this policy, we will notify you by updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. lang.How to Contact Us

If you have any questions or suggestions about this Privacy Policy, do not hesitate to contact us at support@biz360pro.in.